News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

Unmasking Human Trafficking: New AI Research Reveals Hidden Recruitment Networks
News Release

BALTIMORE, MD, May 24, 2025 – Most anti-human trafficking efforts focus on breaking up sex sales; however, new research in the INFORMS journal Manufacturing & Service Operations Management is turning its attention to where trafficking truly begins – recruitment. Using machine learning to analyze millions of online ads, researchers at the University of Pennsylvania have uncovered patterns that link deceptive job offers to sex trafficking networks. By mapping the connections between recruitment and sales locations, the study reveals a hidden supply chain – one that can now be exposed and interrupted earlier in the trafficking process.

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New U.S. drug prices doubled amid a shift toward treating rare diseases
Media Coverage

Drugs being explicitly developed to treat rare diseases are getting more expensive.

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Human air traffic controllers keep flyers safe. Should AI have a role?
Media Coverage

Old technology is behind the recent ongoing delays and cancellations at Newark Liberty International Airport, but newer technology will be an important part of the solution.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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Jeff Cohen
Chief Strategy Officer
INFORMS
Catonsville, MD
[email protected]
443-757-3565

INFORMS in the News

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AR Devices In The Workplace Boost Short-Term Productivity

AR Devices In The Workplace Boost Short-Term Productivity

Pioneering Minds, May 3, 2022

According to recent research published in the INFORMS journal Manufacturing & Service Operations Management, companies that use augmented reality (AR) glasses as a new training and workforce tool to boost worker productivity risk stunting workforce innovation and ingenuity.

Why Companies Should Pay More Attention to Customers Last in Line

Why Companies Should Pay More Attention to Customers Last in Line

The Wall Street Journal, April 29, 2022

Tempted to walk away when you’re at the end of a line? You’re not alone. Being last in line negatively impacts your satisfaction and makes it more likely you’ll bail before getting to the front, says Ryan Buell, professor of business administration at Harvard Business School, whose research was published last year in the journal Management Science.

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