News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Two steps colleges should take to reopen safely this month | Opinion

Two steps colleges should take to reopen safely this month | Opinion

The Philadelphia Inquirer, August 18, 2021

Over the next week, colleges and universities will welcome students back to campus for what many hope to be a normal semester of classes, activities, sports, and socializing. Over 730 are mandating COVID-19 vaccination for their students, including the University of Pennsylvania, Villanova, and Drexel, with some extending the requirement to faculty and staff. The hope is that vaccination will significantly reduce infection risk on campus and keep everyone safe.

New Research Analyzes Investor Reaction to Robo-advisors, Some People are Missing an Opportunity

New Research Analyzes Investor Reaction to Robo-advisors, Some People are Missing an Opportunity

News Release, August 18, 2021

CATONSVILLE, MD, August 18, 2021 – Believe it nor not, more and more lending companies are turning to human-robot interaction to help with investment advice. But how do people react and what’s the result of an investment decision when robots use algorithms to make suggestions? New research in the INFORMS journal Information Systems Research finds that investors who could benefit most from robo-advisors (RAs) aren’t using them. And those who are, change their minds too quickly to see a return.

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