Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
How to Tame Those Long Lines: Voting Need Not Be a Three-Hour Affair

How to Tame Those Long Lines: Voting Need Not Be a Three-Hour Affair

NY Daily News, October 29, 2020

Once again, it’s election season, and once again, the New York City Board of Elections is under fire. This disaster is as predictable as the phases of the moon. To be fair, the long lines for early voting at sites across the city, which stretch down and around blocks and in some cases take hours to get through, are the result of many factors, some of which can’t be predicted precisely. The biggest variable is the number of people who will show up to vote. Small changes in demand can result in large changes in waiting time.

As "Pandemic Fatigue" Grows, Scientists Encourage One Pivotal Behavior

As "Pandemic Fatigue" Grows, Scientists Encourage One Pivotal Behavior

Inverse, October 26, 2020

In early 2020, as the spread of COVID-19 took off at a dangerous speed, the dominant reaction was characterized by fear, panic, and anxiety. Now, seven months in, much of that acute and paralyzing stress that led people to stay home and social distance has been replaced by "pandemic fatigue."

COVID-19 Model Quantifies Impact of Region-Specific Social Distancing Orders

COVID-19 Model Quantifies Impact of Region-Specific Social Distancing Orders

Medical Xpress, October 27, 2020

As the COVID-19 pandemic took hold in regions across the United States in the spring, governors, mayors and local leaders hoping to quell the spread of the virus turned to the only actionable defenses available at the time: They closed schools and businesses, banned mass gatherings, issued stay-at-home orders and enforced other social distancing measures.

Covid-19: New York City Faulted for Delay in Social Distance Order

Covid-19: New York City Faulted for Delay in Social Distance Order

Physician's Weekly, October 28, 2020

Even a one-week delay in the implementation of social distancing measures would have had a major effect on the total number of Covid-19 infections over time in several regions of the United States, especially New York City, a modeling study of 3 regions in the U.S. has shown.

When Providing Wait Times, It Pays to Underpromise and Overdeliver

When Providing Wait Times, It Pays to Underpromise and Overdeliver

Harvard Business Review, October 21, 2020

In 1999, Disneyland became a pioneer of the virtual queue. That’s the year the company introduced its FastPass system, which allowed customers to hold their place in line virtually while enjoying attractions elsewhere in the park. Virtual queues have since become common in restaurants, call centers, rideshare platforms, and other businesses — and the Covid-19 pandemic has only accelerated this trend. But not all virtual queues are created equal. What can businesses do to optimize the customer experience when implementing a virtual queuing system?

Media Contact

Ashley Smith
Public Affairs Coordinator
INFORMS
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443-757-3578

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Artificial Intelligence

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

Experts warn logistics industry stakeholders to make contingency plans

Experts warn logistics industry stakeholders to make contingency plans

Seafood Source, March 10, 2025

In their March 2025 forecasts, shipping and logistics experts are warning those who rely on the industry to expect continued disruption, and in order to survive a chaotic landscape, they are advising businesses to spend money conservatively, work with trusted partners, and make comprehensive contingency plans.

Climate