Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic
Ask Asa: The dark side of ChatGPT

Ask Asa: The dark side of ChatGPT

WJCL, April 6, 2023

Both competitors and scammers trying to piggyback on the buzz around ChatGPT. Consumer Reporter Asa Aarons Smith has more on this groundbreaking technology.

The future of employee upskilling lies in gamified training — here’s why

The future of employee upskilling lies in gamified training — here’s why

Smart Company, April 4, 2023

Corporate training isn’t all fun and games, but maybe it should be. Most of us have (often grudgingly) used corporate learning systems. We skim through the 50-slide PowerPoint decks hoping to correctly guess enough answers to pass so that we can get back to our “real work.” Anything we learn may be forgotten by the time we receive our certificate of completion. But a new study shows that gamified training done right — lessons conducted carefully and over time, incorporating elements such as progression through challenges and levels, instant feedback, points, and competition — can significantly improve employee performance.

Sheldon Jacobson: Until TikTok’s fate is decided, we should take responsibility for protecting our data online

Sheldon Jacobson: Until TikTok’s fate is decided, we should take responsibility for protecting our data online

Chicago Tribune, April 4, 2023

Few, if any of us, live in a place like Mayberry, the fictitious town in North Carolina that provides the bucolic setting for the 1960s television program “The Andy Griffith Show.” Before we leave our homes, we secure our doors and windows. When leaving our vehicles, we lock their doors. We install complex security systems to protect our property against intruders.

AI Is Getting Powerful. But Can Researchers Make It Principled?

AI Is Getting Powerful. But Can Researchers Make It Principled?

Scientific American, April 4, 2023

Soon after Alan Turing initiated the study of computer science in 1936, he began wondering if humanity could one day build machines with intelligence comparable to that of humans. Artificial intelligence, the modern field concerned with this question, has come a long way since then. But truly intelligent machines that can independently accomplish many different tasks have yet to be invented. And though science fiction has long imagined AI one day taking malevolent forms such as amoral androids or murderous Terminators, today’s AI researchers are often more worried about the everyday AI algorithms that already are enmeshed with our lives—and the problems that have already become associated with them.

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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

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