Laurens Debo

Past Awards

Best Working Paper Award: Second Place
Winning material: Under-Promising and Over-Delivering to Improve Patient Satisfaction at Emergency Departments: Evidence from a Field Experiment Providing Wait Information

Paper Competition: Winner(s)
Winning material: Search among queues under quality differentiation
MSOM Service Management SIG Best Paper Award: Winner(s)

Junior Faculty Forum Paper Competition: Finalist
Winning material: Customer Herding in Queues: Inferring Service Quality from Queue Lengths