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Can Urgun
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Semih Boz
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Semih Kaldirim
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Bilge Kaycioglu
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Buse Eylul Oruc
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Extracting Maximum Value from Consumer Returns
...For customers of retail products, returning an unwanted purchase has never been ...
Eren Ozbay
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Mirel Yavuz
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Inside Story
...Peter Horner, editorpeter.horner@mail.informs.org...
Sinan Derindere
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