News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Biden’s EV tariffs could defy historical precedent

Biden’s EV tariffs could defy historical precedent

Finance & Commerce, May 17, 2024

In June 2019, then-presidential candidate Joe Biden tweeted: “Trump doesn’t get the basics. He thinks his tariffs are being paid by China. Any freshman econ student could tell you that the American people are paying his tariffs.”

Using AI for public impact: Insights from Dr. Soroush Saghafian

Using AI for public impact: Insights from Dr. Soroush Saghafian

Fast Company, May 15, 2024

In the current era of artificial intelligence (AI) reshaping industries worldwide, integrating AI in healthcare, public policy, and business is paramount. Dr. Soroush Saghafian, the visionary founder and director of the Public Impact Analytics Science Lab (PIAS-Lab) at Harvard, is a key figure at this intersection. His pioneering work as a Harvard professor involves developing, integrating, and using appropriate analytical tools in operations research, management science, machine learning and big datadecision-makingstatistics, AI, and related fields has profoundly impacted societal outcomes. 

The capabilities and limitations and LLMs

The capabilities and limitations and LLMs

Quirks, May 14, 2024

Large language models (LLMs) have brought about advances in artificial intelligence that few researchers thought possible before, at least so soon. ChatGPT set records for its fastest-growing user base in internet history a mere two months after its release to the public. Now there’s frequent talk about the inevitability of artificial general intelligence, where machines have the same types of abilities as humans. Before we get too excited though, we must be mindful of both what LLMs can’t do and what they do that is undesirable.      

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