Chatbots Can Make as Many Sales as Humans
Chatbots can match the performance of proficient human salespeople—or outperform inexperienced ones fourfold—but only when customers are unaware they are conversing with artificial intelligence.
BALTIMORE, MD, January 28, 2025 – Could your favorite hobbies help you get ahead at work? New research published in the INFORMS journal Organization Science explores “leisure-work synergizing,” a novel strategy for integrating professional development into leisure activities. The findings suggest that this approach can help employees thrive in their careers while enjoying their personal lives – but only if used in moderation.
The Los Angeles wildfires have spread across tens of thousands of acres of land, burning everything in their path. Homes have been destroyed and lives upended as families begin the process of rebuilding — not only their homes, but their lives.
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Chatbots can match the performance of proficient human salespeople—or outperform inexperienced ones fourfold—but only when customers are unaware they are conversing with artificial intelligence.
Could you handle scrutiny of your driving habits in return for a price break on your insurance? That’s the bargain participants in usage-based (or telematics-based) insurance programs are making. In return for driving well and logging low miles, you could save as much as 50 percent off premiums.
AI is proving itself superior to human intelligence in an expanding number of fields. That is, except when people know AI is being used.
New research in the INFORMS journal Information Systems Research looks at gamer behavior and how to match their engagement level with different games to ensure they play more often and for longer periods of time.
CATONSVILLE, MD, September 25, 2019 – In the video game industry, the ability for gaming companies to track and respond to gamers’ post-purchase play opens up new opportunities to enhance gamer engagement and retention and increase video game revenue.
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