News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI-Powered Tech Supercharges Ocean Cleanup, Boosting Plastic Collection by 60%
News Release

BALTIMORE, MD, April 23, 2025 – As plastic pollution in the world’s oceans reaches critical levels, groundbreaking new research reveals how artificial intelligence-driven algorithms can dramatically accelerate plastic waste removal – boosting efficiency by more than 60%.

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China’s rare earth minerals power the modern world. Banning their export could destroy it
Media Coverage

Beijing has a virtual monopoly on rare earth minerals—the materials that power everything from military planes to your electric toothbrush.

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Trump’s tech tariff confusion
Media Coverage
The Trump administration’s back-and-forth moves on tariffs for technology products are stirring confusion in a sector heavily reliant on global supply chains.  
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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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INFORMS
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Why Companies Should Respond When Twitter Rage Spikes

August 12, 2015

A new study finds that once a business responds to a specific grievance on Twitter, it could also open the floodgates to more criticism. But that doesn't mean brands should clam up when an issue arises. Twitter can be a helpful tool for companies hoping to regain the trust of unhappy patrons, and responding to customers on public forums is better than not responding at all. In fact, reaching out can greatly improve the way people think about a company.

"It’s still worthwhile to respond to complaints, because the net effect is still effective. [People] are more likely to complain because they expect the company will help [them] more,” study co-author Liye Ma, a professor at the Robert H. Smith School of Business at the University of Maryland, told The Huffington Post. 

The study, published in the journal Marketing Science, a branch of the Institute for Operations Research and the Management Sciences, focused on customers’ perceptions of companies and how the relationship changes over time.

How Statistics (and O.R) Guided One INFORMS Member Through Cancer - and The Price is Right

How Statistics (and O.R) Guided One INFORMS Member Through Cancer - and The Price is Right

August 12, 2015

...host Drew Carey announced the Kia’s actual price: $16,232. Amid audience cheers, he turned to me and smiled. “Congratulations, Elisa! You just won a new car! You are so lucky!”

Indeed, as I had learned two months earlier, I am exceptionally talented at hitting low probabilities. This episode of “The Price Is Right” was a special aimed at raising breast cancer awareness, and I had just been diagnosed, at 33, with a particularly aggressive type of breast cancer known as triple-negative. Would I survive, and how? Numbers, as usual, contained the answer. While they governed countless choices surrounding surgery, chemotherapy and radiation, they had also just won me a new car.

The fierce debate about healthcare analytics and privacy

The fierce debate about healthcare analytics and privacy

August 4, 2015

Last week, I was a speaker at the Healthcare2015 INFORMS conference in Nashville. I happened to sit in on an interesting panel discussion where there was a lively debate about the use of psychographic data for healthcare analysis.

What took me by surprise was the sharp polarization in the panel around the issue of “creepiness.” One of the panelists, a senior analytics executive from a large hospital system, was vehement in his view that the use of information other than that explicitly covered by data privacy agreements with the patient, amounts to a breach of trust in the hospital-patient relationship, and hence “creepy.” On the other end of the spectrum, a former hospital executive, now an analytics entrepreneur, was of the view that any and all information available, should go into the analysis purely from the point of view of improving the quality of the analysis.

Certified Analytics Professional (CAP®) Program rebrands, launches new website

News Release, August 3, 2015

CATONSVILLE, MD, August 3, 2015 – The Certified Analytics Professional (CAP®) program, the premier global professional certification program for analytics professionals, today unveiled it’s new brand identity package, including a new website and URL, explainer video and other material.

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