BALTIMORE, MD, May 19, 2025 – Can a few days of training transform how police interact with communities? A new study in the INFORMS journal Management Science says yes – and the results could reshape law enforcement training around the globe.
House Republicans proposed a 10-year pause on state rules for artificial intelligence. What that could mean for consumer protections.
From the Jeju Airline tragedy to the Washington DC plane and helicopter collision, it makes you wonder whether flight safety standards have dropped.
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Jeff Cohen
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INFORMS
Catonsville, MD
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CATONSVILLE, MD, August 6, 2015 – Companies engaging with customers on Twitter beware: responding to complaints on social media has the side effect of triggering new complaints. That is one finding of a new study published in the Articles in Advance section of Marketing Science, a journal of the Institute for Operations Research and the Management Sciences (INFORMS).
Last week, I was a speaker at the Healthcare2015 INFORMS conference in Nashville. I happened to sit in on an interesting panel discussion where there was a lively debate about the use of psychographic data for healthcare analysis.
What took me by surprise was the sharp polarization in the panel around the issue of “creepiness.” One of the panelists, a senior analytics executive from a large hospital system, was vehement in his view that the use of information other than that explicitly covered by data privacy agreements with the patient, amounts to a breach of trust in the hospital-patient relationship, and hence “creepy.” On the other end of the spectrum, a former hospital executive, now an analytics entrepreneur, was of the view that any and all information available, should go into the analysis purely from the point of view of improving the quality of the analysis.
CATONSVILLE, MD, August 3, 2015 – The Certified Analytics Professional (CAP®) program, the premier global professional certification program for analytics professionals, today unveiled it’s new brand identity package, including a new website and URL, explainer video and other material.
According to a recent KPMG survey of C-level executives, 92% are using data and analytics to gain greater insights into marketing.72% report their enterprises are regular to heavy users of social media data to improve customer relationships. 81% of enterprises are relying analytics to improve their understanding of customers.
The Institute for Operations Research and the Management Sciences (INFORMS®), the leading international association for professionals in analytics and operations research, today announced the finalists in its student math competition that sets contestants to finding solutions to major societal and humanitarian problems.
OR/MS Today is the INFORMS member magazine that shares the latest research and best practices in operations research, analytics and the management sciences.
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Analytics magazine showcases articles and research reports based on big data, AI, machine learning, data analytics and other new-age technologies.
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